1. General Information

This Privacy Policy explains how Wogas d.o.o. (“Wogas”, “we”, “us”) collects, uses and protects personal data through the website www.wogas.hr.

We are committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Croatian data protection laws.

2. Data Controller

Wogas d.o.o.
Krešimira Purića 23, 10430 Samobor

Email: wogas@wogas.hr

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Data provided directly by you:

• Name and surname
• Email address
• Company name and position
• Phone number
• Any information submitted via contact forms or email

b) Data collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent and navigation behaviour

4. Purpose of Processing

We process personal data for the following purposes:

• Responding to inquiries and communication
• Providing advisory services
• Managing participation in education programs (e.g. PSM-EP)
• Sending newsletters and professional updates (if subscribed)
• Improving website functionality and user experience
• Website analytics and performance monitoring

5. Legal Basis for Processing

We process personal data based on:

• Consent (e.g. contact forms, newsletter subscription, cookies)
• Legitimate interest (business communication and service improvement)
• Contractual necessity (delivery of advisory services or programs)

You may withdraw your consent at any time.

6. Newsletter and Marketing Communication

If you subscribe to our newsletter, your email address will be used to send professional updates, insights and information about our services and programs.

We may use third-party providers (such as Mailchimp or similar platforms) to manage email communication.

You can unsubscribe at any time via the link provided in each email or by contacting us directly.

7. Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance user experience and analyse website performance.

Types of cookies used:

• Essential cookies – required for basic website functionality
• Analytics cookies – used to understand how users interact with the website (e.g. Google Analytics)
• Marketing cookies – used only with your explicit consent

Upon your first visit, you will be asked to provide consent for non-essential cookies via a cookie banner.

You can manage or withdraw your consent at any time.

8. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to analyse website usage. The information generated (including your IP address) may be transferred to and stored on servers outside the European Economic Area (EEA).

We use Google Analytics with IP anonymisation enabled, where applicable.

Processing is based on your consent.

9. Data Sharing

We do not sell, rent or trade your personal data.

Your data may be shared with:

• IT and hosting providers
• Email marketing platforms (e.g. Mailchimp)
• Analytics providers (e.g. Google)
• Legal authorities, if required by law

All third parties are required to comply with GDPR.

10. International Data Transfers

Some service providers (such as Google or Mailchimp) may process data outside the European Economic Area (EEA).

In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

11. Data Retention

We retain personal data only as long as necessary:

• Contact inquiries → until communication is completed
• Client relationships → in accordance with legal and business requirements
• Newsletter data → until you unsubscribe

12. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: wogas@wogas.hr

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

13. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss or misuse.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

15. Contact

For any questions regarding this Privacy Policy or your personal data:

Email: wogas@wogas.hr